Why

In response to the COVID-19 pandemic, Autism Spectrum Australia has stopped face-to-face diagnostic assessments for autism and switched to an online telehealth delivery model. This means that rather than visiting an assessment clinic, clients and their families stay home and a clinician conducts the assessment remotely using a digital device.

While telehealth is not new and is used widely in medical and allied health services, research on telehealth assessments for autism is limited. To date, there are no studies that explore clinicians’ perspectives of conducting diagnostic assessments via telehealth compared to face-to-face.

Is telehealth suitable for conducting autism assessments? According to clinicians, how do telehealth assessments compare to face-to-face assessments? Should Aspect continue to offer a telehealth assessment service after the COVID-19 pandemic?

The research

Interviews with Aspect clinicians investigated:

• Which parts of the assessment process work well using telehealth
• Whether there are challenges or advantages in conducting assessments via telehealth
• Whether there are differences in satisfaction ratings when conducting face-to-face vs telehealth assessments
• Whether there are differences in client rapport and communication when conducting face-to-face vs telehealth assessments
• Whether there are any technical difficulties.

Interviews with adult children and parents of Autistic children investigated:

• Satisfaction with the assessment process and comprehensiveness of assessment
• Whether there are any technical or videoconferencing difficulties.

What we learnt

Publication

Gibbs, V., Cai, R.Y., Aldridge, F., & Wong, M. (2021). Autism assessment via telehealth during the Covid 19 pandemic" Experiences and perspectives of autistic adults, parents/carers and clinicians. Research in Autism Spectrum Disorders.

Making a difference

The findings from this project will provide information about the suitability of telehealth assessments from the perspective of Aspect clinicians, autistic adults and parents of autistic children. This information will guide decision making about the future of Aspect telehealth services after the COVID-19 pandemic. The findings will also provide clinician perspectives of conducting diagnostic assessments via telehealth compared to face-to-face, which have not been captured through previous research.

Research team

Dr Ru Ying Cai, Aspect Research Centre for Autism Practice (ARCAP)

Vicki Gibbs, ARCAP

Funding

Aspect

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